SHIPPING & DELIVERY

All items are ready to ship unless otherwise specified. Orders will be processed within 1-3 business days following purchase. Orders will be shipped via USPS First Class Mail unless a shipping upgrade is selected at checkout. 

 

TRACKING YOUR ORDER

Once your order is shipped you will receive an email containing tracking information for the shipment. It may take 48 hours for tracking to begin updating to track your package on it's way home.

RETURNS & QUESTIONS?

I gladly accept returns, exchanges, and cancellations on select items. Please contact me within 24hrs of purchase to request a cancellation. Please contact me within: 14 days of delivery to initiate a return or exchange. Items must be shipped back within 30 days of delivery. Buyers are responsible for return shipping costs and tracking. If the item is not returned in its original condition the buyer is responsible for any loss in value.

 

The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Custom or personalized orders  - Digital downloads

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Questions about your order? Please email nicolemarie@nickelcreekstitches.com if you have any problems with your order.